Perfecting the end to end customer journey in 2018

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UX optimisation and data strategies for ecommerce success 

Keeping up with today's consumer expectations for the perfect end to end journey presents ecommerce and optimisation managers with an interesting challenge.

In order to thrive in this ever-changing landscape, we invite you to watch this webinar where we’ll take a closer look at what consumers expect from their favourite retailers.

We'll recap what trends shaped the golden quarter of 2017, who did it best, as well as key UX, personalisation and data quality strategies ecommerce merchants should be focusing on for the year ahead.  

Hosted by:

Chris Boaz -  PCA Predict

Chris Boaz

Head of Marketing

PCA Predict (a GBG company)
Riaz Ali - giffgaff

Riaz Ali

Optimisation Manager

Graham Charlton - SaleCycle

Graham Charlton

Editor in Chief


What will you learn:

  • Long term strategies and quick wins to improve conversions in 2018
  • How innovative retailers are dealing with optimisation challenges
  • The retailers leading the way in terms of customer experience and personalisation
  • The key factors driving and deterring your shoppers from purchasing
Perfect your end to end customer journey: